How did we reach this figure?

  1. We assumed 20 days' holiday and eight bank holidays each year.
  2. We assumed management costs of 20% of the direct cost paid to the team members providing the service.
  3. We assumed a cost of £0.60 for each letter, which includes postage, envelope and printing.
  4. We assumed a cost of £0.30 for faxing back a letter, which includes print and phone costs.
  5. We assume that your team has to deal with calls chasing them for their responses and have added 20% to the time it takes to complete a request for information to cover this.

Back to Calculator

Printer Friendly Version